Help Section

Your satisfaction is our number one concern.  We will do everything possible to ensure your order is delivered quickly and accurately.

Contact Us:

If you have any questions or comments:

• Send us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• or fill out our contact form

You can also write to:

Standard Arts
PO Box 154
Delmar, NY  12054

Order by Mail:

To order by mail instead of online, please complete the Order Form.

Sales Tax:

We are required to collect sales tax for orders within New York State.

Returns:

Returns can be made at anytime for a full refund. Please send returns to:

Standard Arts
PO Box 154
Delmar, NY  12054

Please add a note mentioning why the item is being returned.

Exchanges:

Please send exchanges to:

Standard Arts
PO Box 154
Delmar, NY  12054

Please fill out the exchange form on the back of your packing slip.

Delivery Time:

We process all orders as soon as they are received. Presently our turnaround time is 1-3 days.  In the event we are out of stock of an item we will contact you with choices of a suitable replacements, approximate time of restocking or a refund.

Shipping:

We ship Priority Mail Service via the US Postal Service. Delivery is between 2-3 days anywhere in the US.

Tracking Your Order:

A tracking email is generated after your order has been processed. It will include your tracking number and be linked the US Postal Service website.